How SMEs can successfully expand into new markets

The benefits of expanding into new markets include increased revenue and overseas brand awareness. But what are the practical steps associated with going global, and is international expansion realistic for US-based SMEs?

19 May 2023 Jason Kaye

4 min

Reading Time: 4 minutes

There are many ways to expand your business overseas. Some companies export US-made products into foreign markets, while others set up shop in African, Asian or Latin American countries. So, what are the benefits of expanding into new markets — and are they worth the risks involved? 

We’ll begin this article with a breakdown of expansion advantages; then we’ll reveal a reliable ten-step approach to international expansion for current US marketplace sellers.

  • What are the benefits of expanding into new markets?
  • Expanding a small business into international markets

What are the benefits of expanding into new markets?

Brand new markets represent opportunities — specifically, opportunities to grow revenue. As soon as you expand into a foreign market, your pool of potential customers grows. With the right marketing tactics in place, a larger audience should translate to a greater number of conversions.

When you export goods in bulk, send single products to customers abroad or set up shop in emerging markets in Africa, Asia and Latin America, you could:

  • Bring in more revenue
  • Escape a saturated market and stay ahead of the competition
  • Reduce your dependence on domestic demand for your product
  • Gain access to foreign talent
  • Provide international customers with a better regional service

At present, according to the U.S. Office of the Trade Representative, nearly 300,000 American SMEs export to foreign markets. So, given these benefits, is your business next? 


Expanding a small business into international markets

If you’ve been successful domestically, it could make business sense to extend your operations into foreign markets. It isn’t always easy to find information about exporting or setting up a business presence overseas. Because of this,  would-be exporters feel constrained by a lack of exporting knowledge. 

To make it easier, here’s our ten-step approach on expanding into new markets overseas.

Step one: create a game plan

Before you do anything else, write an overview of all the things you need to do to take your business global. This will read a little like a standard business plan: you’ll include your company information, details about the products you plan to sell overseas, a marketing strategy, and a financial strategy. You’ll also need to explore logistics and red tape — customs rules, international law, and currency conversion, for example.

Step two: perform market research

Most businesses perform a thorough marketplace analysis before proceeding with international expansion plans. If you have the budget to perform primary market research, then do so; if you don’t, use the best secondary data sources you can find to deep dive into your target market. Try to find out about regional infrastructure, what consumers want, how much they’re willing to pay, and how quickly they expect to receive products.

Step three: assess your competition

You probably won’t be the only player on the field,  so it’s important to find out as much as you can about your marketplace peers. Perform a SWOT analysis on your top competitors in each region, assessing things like business domicile, company size, product features, pricing structure, and overall strengths and weaknesses. Then, use the data you find to define your unique selling proposition (USP). 

Step four: pick your product

If you have more than one product, now’s the time to pick your primary item for export. Many companies begin expansion strategies with a smaller range of products to limit risk, and then increase their offering as they become more successful in new markets. 

Step five: segment your target market

Emerging markets, including China, bring growth potential to the table. Many consumers in up-and-coming markets enjoy novel products — and an increasing number have the capital to buy them. The key is to find out how many people in your target market might want to buy your product, and that’s where segmentation comes in. 

To segment a regional market, take a look at national marketplace characteristics to identify consumer traits. Then, separate your target group and divide it into sections based on demographic data.

Step six: read the rules

Before you make concrete plans to manufacture a product for — or export a product into — a foreign market, familiarize yourself with the country’s rules and regulations. Pay close attention to packaging and labeling laws, and to legal quality standards in your target region. There may be special rules about food or pharmaceutical imports, for example.

Step seven: create a logistics strategy

Next, create a practical logistics strategy. If applicable, consider how you’ll send goods overseas: will you use container shipping or air freight? If you plan to manufacture products in China and export them to neighboring countries, what type of paperwork will you need to complete? What will your storage or warehousing needs look like in the new region?

Step eight: visit trade shows

If you have the chance, showcase your product at a regional trade show to gauge interest. Some trade fairs have gone fully or partially online in the wake of the COVID-19 pandemic, so they’re more accessible to newcomers currently based abroad. 

Step nine: test in a low-barrier market

If you plan to launch your product in more than one region, consider starting with a single low-barrier market to minimize risk. Some US businesses begin by exporting to Singapore or Hong Kong, for instance, before moving into the rest of Asia. Emerging low-barrier markets include Malaysia, Oman and Jordan.

Step ten: go live and track results

If your product and your strategy work in a low-barrier environment, you can go live in other target markets. After you begin trading, keep a close eye on sales metrics and other market indicators, and make strategic changes accordingly. Key performance indicators (KPIs) for global marketplace success include traffic volume, conversions, consumer loyalty, and revenue.

Working with an international payments partner

Many US-based businesses, perhaps including your company, have untapped export potential. 

The benefits of expanding into international markets can be considerable — and with the right international payment partner at your side, financial transactions can flow smoothly, too. 

The Zyla Account is the hassle-free way to pay business partners and get paid from marketplaces quickly.

  • Open multi-currency accounts with local account details
  • Make fast and secure global payments to suppliers, staff and partners
  • Collect funds from marketplace sales
  • Keep costs down with competitive rates

The free-to-open Zyla Account enables businesses to make collections and payouts internationally – giving you the freedom to do business anywhere, all with the security of our online platform.  Open an account today and you could be approved, set up and trading internationally in 24 hours. Get started or find out more by calling (855) 797-3366 today.