Cookie policy
Last updated:
You can manage your cookie preferences at any time: Manage cookies
A cookie is a small text file downloaded onto your device (such as a computer, tablet, or mobile phone) when you access certain websites. A cookie will allow a website to store or retrieve information on your browser about you or your preferences, or recognise your device, depending on the nature of your interactions with that website.
A cookie will contain the name of internet location (the domain) from which the cookie has come and the lifetime of the cookie (a cookie will usually expire after a certain period of time).
Session Cookies and Persistent Cookies
We use cookies to provide website functionality, understand and tailor website performance, and deliver advertisements. Two types of cookies are used on this website:
- Session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site; and
- Persistent cookies, which remain in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie).
First and Third Party Cookies
Whether a cookie is ‘first’ or ‘third’ party refers to who is placing the cookie. First-party cookies are those set by the website you are visiting (i.e., in this case, our website), whilst third-party cookies are set by our approved partners.
Some of Zyla’s performance and targeting cookies are managed by third parties. Data from third-party cookies is stored by the third party and not on Zyla systems, with Zyla being granted access.
From time to time, Zyla may also embed external content from other third-party websites within our own website and emails. This could include sites such as Facebook, Twitter and YouTube. Their cookie usage polices are available on their own websites.
Further information on the cookies we use is included below. You can choose not to allow some types of cookies by clicking on the cookie symbol at the bottom left of your screen, and using the toggle switches that appear on the cookie preference pop-up. View the different category headings below to find out more and change the default settings. Please note that blocking some types of cookies may impact your experience of our website and the services we are able to offer.
We use four categories of cookie on our website:
Essential cookies
These cookies are essential in order to use a website and its features. They ensure security and privacy when accessing secure sites. They do not gather information about you that could be used for marketing, and they do not track where you have been on the internet.
These cookies are necessary for the website to function and cannot be switched off in our systems. You may choose to block these cookies through your browser settings, but as a result you may experience reduced functionality and you may not be able to access all or parts of our website.
These cookies are:
| Name: Provider: Expiration: Purpose: |
osano_consentmanager Osano Persistent Stores the user’s cookie consent state for the current domain. |
| Name: Provider: Expiration: Purpose: |
osano_consentmanager_expdate Osano Persistent Stores the user’s cookie consent state for the current domain. |
Customer Experience cookies
These cookies collect data on how visitors interact with the website. For example, they allow us to count the number of visitors, pages or links accessed and length of time spent on the website or specific page, so that we may improve the performance of our website. This statistical data is then used to improve the user experience. You may enable or disable these cookies by using the toggle switch which appears when you click on the cookie symbol at the bottom left of your screen.
These cookies are:
| Name: Provider: Expiration: Purpose: |
_ga Google LLC 2 Years Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier. |
| Name: Provider: Expiration: Purpose: |
_gali Google LLC Persistent Set by Google Analytics to distinguish users. |
| Name: Provider: Expiration: Purpose: |
_ga_RY038MK91J Google LLC 2 Years Used to persist session state. |
| Name: Provider: Expiration: Purpose: |
_gat Google LLC 1 Minute Associated with Google Universal Analytics to throttle the request rate – limiting the collection of data on high traffic sites. |
| Name: Provider: Expiration: Purpose: |
_ga_X61EFJ8Y88 Google LLC 2 Years Used to persist session state. |
| Name: Provider: Expiration: Purpose: |
_gcl_au Google LLC 3 Months Used by Google AdSense for experimenting with advertisement efficiency across websites using their services |
| Name: Provider: Expiration: Purpose: |
_gid Google LLC 24 Hours Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier. |
| Name: Provider: Expiration: Purpose: |
_hjAbsoluteSessionInProgress Hotjar Ltd 30 Minutes This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
| Name: Provider: Expiration: Purpose: |
_hjCachedUserAttributes Hotjar Ltd Sessions This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool, but the cookie will be used regardless of whether a Feedback tool is present. |
| Name: Provider: Expiration: Purpose: |
_hjFirstSeen Hotjar Ltd Sessions This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
| Name: Provider: Expiration: Purpose: |
_hjIncludedInPageviewSample Hotjar Ltd 30 Minutes This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site’s pageview limit. |
| Name: Provider: Expiration: Purpose: |
_hjIncludedInSessionSample Hotjar Ltd 30 Minutes This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site’s daily session limit. |
| Name: Provider: Expiration: Purpose: |
_hjSession_1080835 Hotjar Ltd 30 Minutes A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. |
| Name: Provider: Expiration: Purpose: |
_hjSessionResumed Hotjar Ltd 30 Minutes A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. |
| Name: Provider: Expiration: Purpose: |
_hjSessionUser_1080835 Hotjar Ltd 30 Minutes A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. |
| Name: Provider: Expiration: Purpose: |
_hjTLDTest Hotjar Ltd Session When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
Marketing cookies
These cookies gather information about your browsing and usage by remembering your device has visited a website and sharing that information with other organisations such as advertisers or platforms on which a company advertises. They do this to provide you with online advertisements that are targeted to your browsing history and are therefore more relevant to you and your interests. You can accept or reject these cookies by using the toggle switch which appears when you click on the cookie symbol at the bottom left of your screen. If you reject them, this website will not allow third parties to collect your personal information via cookies for the purpose of serving cross-context behavioral advertising. You will continue to receive online advertisements, but they may not be as relevant to you.
These cookies are:
| Name: Provider: Expiration: Purpose: |
_dc_gtm_ua Google LLC Relational Associated with sites using Google Tag Manager to load other scripts and code into a page. |
| Name: Provider: Expiration: Purpose: |
ABTasty ABTasty 13 Months Timestamp of the previous session and records information about the campaign visited. |
| Name: Provider: Expiration: Purpose: |
ABTastySession ABTasty 30 Minutes Collect information about each user’s session and stores the URL the user came from before landing on the website. |
| Name: Provider: Expiration: Purpose: |
ABTastyDomainTest ABTasty Relational A technical cookie to check the accessibility of the domain. |
Cookies in emails
We also use cookies and similar technologies in some emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it.
If you have enabled images, cookies may be set on your computer or device. Cookies will also be set if you click on any link within the email. The types of cookies we use are:
- Web beacons: unique identifiers placed in emails to tell us whether you’ve opened them (and if so, how often) and how you interacted with them (for example, the time you spent reading the email). We also use web beacons to help us display emails in the best format for your device.
- Link tracking: some emails will contain a number of hyperlinks, each of which has a unique tag which can be tracked for analytical purposes.
- Cookies: our process for delivering emails may cause cookies to be set when you download images or when you click on a link.
If you don’t want to accept cookies from our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict or reject cookies. These settings will apply to all cookies on all websites and emails.
In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). Please check your email browser or device instructions for more information on this.
How do I change my cookie settings?
If you want to restrict or block the cookies we use, you can do this through the toggles indicated above or through your browser settings. You can learn more about how to adjust your browser settings by reading the Help or Support pages for the browser(s) you use. Cookie settings are device- and browser-specific, meaning that you should update your settings on every browser and every device you use to visit our websites.
Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Opera
Apple Safari
To learn more about controlling cookies on the browser of your mobile device, please refer to your handset manual.
Please note, if you use your browser settings to block all cookies, you may not be able to access all parts of our website and may experience reduced functionality.
Changes to the Cookies Policy
We may update this cookies policy from time to time and encourage visitors to the website to review this policy periodically to stay informed.