FAQs

If you need a receiving account, follow the below steps:

1. Go to your ‘Dashboard’
2. Click/tap the quick link marked ‘Collection’
3. "Add a new Receiving Account"
4. Choose a currency to apply for a new account

1. Go to your dashboard and click “Account details”
2. Select which account you want to receive the funds
3. Click "View the details" to get Account details
4. Users can view the account details information, and fill this information in their sending bank form when they send payment to this account

1. Go to your dashboard and click “Account details”
2. Select which account you want to receive the funds
3. Click "View the details" to get Account details
4. You’ll then be able to view the account details information, and fill in this
5. information directly through the dashboard.

To locate your details, we’ll use Amazon US as an example:

1. Go to the Amazon Seller Central homepage and sign in.
2. Once you've signed in, go to the "Settings" menu and select "Account Info".
3. Under "Deposit Method" click "Add".
4. Enter your Zyla's receiving accounts details in the required fields and click "Submit". Account Holder's Name -->Account Name
5. Follow these steps: Digital Routing Number-->ABA Routing Number Bank Account Number-->Account Number

1. Go to your dashboard
2. Click/tap the quick link marked ‘Payments’
3. Click "Add a new payee"
4. There will be a guideline to instruct you on how to add a single payee and multiple payee

1. Go to your dashboard
2. Click/tap the quick link marked ‘Payments’
3. Click “Make a payment"
4. Select transaction type: Single payee or Multiple payees

Select Single payee

1. 1. Enter the payment amount
   2. Confirm payment
   3. Payment result

Select Multiple payees

1. 1. Please select a receiving account type: bank account or World First Account
   2. User chooses how to select your payees: by manual selection or by excel upload
   3. Enter the payment amount
   4. Confirm payment
   5. Payment result

The Zyla Account is a commercial tool to support business activities only, and is not available to consumers for personal, family or household purposes. Specifically, we are able to service business entities such as Corporations, Partnerships, and registered Sole Proprietorships. A Sole Proprietorship is registered if it has completed the business registration with the local government and has obtained a business license or fictitious name statement issued by the local government.