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FAQs

FAQs /Help with statements

Help with statements

On the 'Statements' page, you can view all statements covering payments made from your account.

Yes, you can download statements for one or multiple currencies in the following formats:

  • PDF
  • XLS
  • CSV

You can view the account balance for each of your open accounts on your homepage dashboard.

  • Yes, click on 'View details' on the 'Statements' page to see individual transaction information.
  • You can also view a PDF copy of your transactions.
Your portal dashboard shows your most recent transactions. Selecting 'View all activities' will take you directly to the 'Statements' page.
 

Absolutely, you can filter your payee search using a previous payee's details.

Yes, it’s easy - simply download PDF statements for a single currency or multiple currencies in one document.

(a) Select a 'single currency' and download the PDF. If you choose to download a statement with a single currency, it will include account details and appear on the PDF statement

(b) If you select 'multiple currencies' and download the PDF, you won't see your account details on the PDF statement as this will differ for each receiving account

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